We offer shipping via Canada Post. You can choose which option you want during check out.
Unfortunately at this time we are unable to ship to the United States. US customs is requiring that all duties are paid prior to shipping and Canada Post is swamped with issues trying to implement these new rules. We hope that all the tariff negotiations will be cleared up and that we can resume shipping soon. Thank you for your understanding!
If you would really like something shipped please reach out to us via email so we can figure out how to get it to you. Email: [email protected]
We also offer in-store pick up. If you or a friend is able to come by the shop to pick up your order, you can shop online and save the shipping! Simply choose "pick up in store" during check out.
Exchanges and Returns
Returns or exchanges can be made with receipt up to 30 days after purchase. Sorry, no refunds. If an item you have purchased is defective we will do our best to replace it.
If you have an extra ball of yarn purchased from our shop left over from a finished project, please don’t hesitate to ask for project ideas. We have lots of one skein wonder ideas!
SHIPPING FEES
The customer bears the responsibility of cost for shipping to return the items to us and the new cost of replacement except in the case of a faulty or damaged product.